Free Website Migration Terms
Free website migration at WebJi® moves one approved site's files, its database and the domain's email by IMAP onto a WebJi® hosting account. It starts only after you email support@webji.services and the terms are accepted, so it is not instant. An extra domain is a paid ₹700 move, before 18% GST.
For site owners moving an existing website to a WebJi® plan who need the exact scope, the conditions and what to send first.
Jaipur · IN
- In business
- 21+ yrs
- Reply time
- <60 min
- Clients
- 12K+
- Billing
- INR + GST
Last editorial update: 14 November 2026. Prices follow the dated sources on this page; checkout confirms current charges.
What does free website migration at WebJi® include?
An approved free website migration moves one existing site onto a WebJi® hosting account: its files, its database and the domain's email, with mailboxes copied by IMAP sync so folders and contacts are kept. The source can be cPanel or another panel.
| Item | Included in the free move? | Note |
|---|---|---|
| One website's files | Yes | The agreed site only |
| Its database | Yes | Copied while the old site keeps serving |
| The domain's email | Yes | IMAP sync, folders and contacts kept; confirm mail in the approval reply |
| An extra domain | No | Paid row on the website migration service |
| Data outside the agreed site | No | Quoted before work starts |
| Moving only the domain name | No | That is a domain transfer |
Order shared hosting or another WebJi® plan before you ask; the free move is for sites coming onto a WebJi® account.
When is website migration free, and when is it paid?
Migration is free only after WebJi® approves it under the migration terms, and only for the agreed site; it is not an instant button on the order and not unconditional. Anything beyond that scope is a paid move or a written quote.
| Situation | What applies |
|---|---|
| One approved site moving onto a WebJi® plan | Free, after approval |
| Approval refused | Not free |
| One extra domain: FTP files and up to five MySQL databases, up to 5 GB | ₹700 one-time on the website migration service |
| Work above that size, or a platform outside the approval | Quoted by email before you pay |
| Only the domain name moves | Domain transfer, not a migration |
| A name that only shows a parked page | A different job; ask the desk |
The ₹700 row lists files and databases; it does not, by itself, list mailboxes. Multi-site estates and server-level moves are handled by cloud migration services.
What to send before a free website migration starts
Email support@webji.services with the current host, the panel type, and a login or a full backup; you can also open a migration ticket. If the old host will not give a login, the backup file is enough to start the review.
- Current host and panel: for example cPanel, Plesk or a custom panel.
- Access: a login, or a full account backup — the clicks are in the cPanel backup and restore guide.
- Mailboxes: the list of addresses that must move.
- Anything unusual: cron jobs, payment-gateway callbacks or a dedicated IP.
- Old plan: keep it active; do not cancel until you have checked the copy. DNS changes last.
How WebJi® moves the site, step by step
The old site keeps serving while the copy is built, and both hosts overlap after DNS changes — that is the method, not a promise of zero downtime.
- Scoping: you share current-host access or a full backup; the team lists the site, the database and the mailboxes.
- Clone: files and the database copy to the new server while the old site keeps serving.
- Configure: PHP version, SSL and email accounts are matched to the old setup, or improved where the plan allows.
- Test: pages, forms, checkout, mail and cron are checked on a hosts-file preview.
- Cutover: DNS is switched at a time you agree, and both hosts overlap while DNS propagates.
- Verify: the old account stays available for a week as a fallback, then you close it.
How to check the migrated site before DNS changes
Preview the copy by pointing your own computer at the new server through its hosts file, click through the pages you use, and send a test message — while the public site still loads from the old host.
Add one line with the new server's IP and your domain to the hosts file — /etc/hosts on macOS and Linux, C:\Windows\System32\drivers\etc\hosts on Windows — then reopen the browser. Only your machine sees the new server; visitors are unaffected. Remove the line after checking.
203.0.113.10 example.in www.example.in
- Log in to the admin area and submit a contact form.
- Place a test order if the site has checkout.
- Send and receive a message on a migrated mailbox.
- After cutover, follow DNS with the DNS propagation checker.
203.0.113.10 is a documentation address; use the IP given in your migration reply.
Moving a site to WebJi® from another Indian host
The free move works the same from any host that gives a login or a full backup; host-specific guides show where each panel keeps those files. See moving from BigRock, HostGator or Hostinger.
WebJi® has been in hosting since 2005 — as B4UIndia until 2018 and WebJi® since — and serves 12,000+ clients online across India and overseas. Support is 24/7 by email in Hindi and English, with an average first reply under 60 minutes; +91-141-4941811 is the Jaipur office number, not a support line.
Frequently asked questions
Will the website go offline during a free migration?
The copy is built while the old host still serves the site, and you check it on a preview before DNS changes. Both hosts overlap while DNS propagates. That overlap is not a guarantee of zero downtime, so leave the old account in place for about a week after the switch.
Are email accounts included in the free migration?
On an approved free migration, the domain's mailboxes move by IMAP sync with folders and contacts. The separate ₹700 row lists files and up to five MySQL databases within 5 GB and does not, by itself, list mailboxes, so confirm mail in the approval reply.
What does the ₹700 charge cover?
It is a one-time price, before 18% GST, for one domain: FTP files and up to five MySQL databases, up to 5 GB. It is not a monthly hosting fee. Work above that size, or a platform outside the approval, is quoted by email before you pay.
Can I migrate a WordPress site from a host that offers no cPanel?
Yes, if you can supply a full backup of files and the database, or a login the team can use. The source can be cPanel or another panel. Approval is still needed, and the scope stays one agreed site.
Can I call WebJi® to start the migration?
No. Migrations start by email at support@webji.services or through a billing ticket, answered 24/7 in Hindi and English. The Jaipur office number is not a support line, and there is no walk-in branch in any other city.
Terms as published on this page · Reviewed by the WebJi® team, Jaipur, 14 November 2026.
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