Knowledgebase — How-To Guides & Fixes
The WebJi® knowledgebase is a library of task guides for website owners: cPanel and server work, WordPress, error fixes, migrations, domains and DNS, and business email. Each guide gives exact clicks or commands. Start from your symptom in the table below, or open one of the eight most-used guides, such as adding an MX record.
For website owners and developers who need the exact steps for one hosting task, from an MX record to a zero-downtime migration.
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Last editorial update: 14 November 2026.
Which knowledgebase section answers my problem?
Start from the symptom: a site that will not load belongs in Errors & Fixes, mail that bounces belongs in Email, a domain that points to the wrong place belongs in Domains & DNS, and a move between hosts belongs in Migration & Transfers. Each guide gives the exact clicks or commands, the way the WebJi® support desk explains them by email.
| If you need to… | Open | Example guide |
|---|---|---|
| Work in the hosting panel, files, databases or PHP | cPanel & server | Change the PHP version |
| Install, update or fix WordPress | WordPress tutorials | Create a staging site |
| Recover from an error code or a hacked site | Errors & fixes | 500 Internal Server Error |
| Move a site, mailbox or domain | Migration & transfers | Zero-downtime host move |
| Change nameservers or DNS records | Domains & DNS | Change nameservers |
| Set up mail or stop it landing in spam | SPF and DMARC setup |
The knowledgebase holds task guides. Opinions and cost comparisons live on the blog, plain definitions in the glossary, and step-by-step learning paths on tutorials.
The 8 knowledgebase guides opened most often
Most visitors arrive with one of eight jobs: an MX or SPF record, a full backup, a WordPress install, a PHP version change, business email, SSL or FTP details. Each link below goes straight to the guide.
- Add an MX record in cPanel — Point your mail to the right server in a few clicks.
- Add a TXT / SPF record in cPanel — Set up SPF so your email does not land in spam.
- Download a full cPanel backup — Get a complete site + database copy you can restore anywhere.
- Install WordPress — From domain to dashboard in under ten minutes.
- Change the PHP version in cPanel — Match your app requirements or speed up WordPress.
- Set up business email — Create mailboxes and connect them to your phone or desktop client.
- Install an SSL certificate — Get the padlock on your domain — free and paid options.
- Find your FTP credentials — Where your FTP hostname, username and password live.
cPanel and server how-to guides
These guides cover daily work in the hosting panel: files, databases, PHP versions, cron jobs, SSH, SSL and nameservers, plus comparisons that help you choose a panel or server type. A Hindi introduction to cPanel is included.
WordPress tutorials: install, update, themes and settings
The WordPress tutorials take a site from installation to staging, backups, child themes, redirects and permalinks, on cPanel, DirectAdmin, an Ubuntu VPS or a local XAMPP machine. Update and staging guides are the ones to read before changing a live site.
Website error fixes: 403, 500, 502, 503, 504 and more
Each error guide starts from the code on screen, explains what it means and lists the checks in order, from server logs to plugins and DNS. If a site is down and you do not know why, begin with "Website down? Here's exactly what to check".
Website, email and domain migration guides
The migration guides move a website, mailboxes or a domain between hosts and registrars without losing data, using lowered DNS TTLs and a test copy before the switch. Host-specific guides cover leaving HostGator, Bluehost, BigRock and GoDaddy.
Domain and DNS guides
These guides cover buying and transferring domains, nameservers, DNS records, propagation and WHOIS, with Indian registry details where they matter. The DNS lookup tool checks a record while you follow the steps.
Business email setup and deliverability guides
The email guides set up mailboxes on your domain, connect phones and desktop clients, publish SPF, DKIM and DMARC, and fix bounce errors such as 550. Check your records afterwards with the email authentication checker.
Frequently asked questions
Do the cPanel guides apply to every WebJi® hosting plan?
They apply to cPanel and WHM plans. WebJi® Linux shared plans use ControlPanel.Systems and Windows plans use Plesk, so menu names differ; the underlying steps, such as adding an MX record or changing PHP, are the same idea in each panel.
What should I do if a guide does not fix my problem?
Email support@webji.services with the domain, the guide you followed and the exact error or screenshot. The inbox is answered 24/7 in Hindi and English with an average first reply under 60 minutes, and the desk can check server logs you cannot see.
Are there guides in Hindi?
Some, such as the cPanel introduction in Hindi listed under cPanel & server. The Hindi section collects WebJi®'s Hindi pages, and support answers in Hindi by email.
Is it safe to follow a guide on a live website?
Take a backup first, especially before .htaccess, database or plugin changes. For WordPress, try risky changes on a staging copy; the staging and full-backup guides above show how in a few minutes.
Last editorial update: 15 November 2026.
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