How to Set Up Business Email
Set up business email by creating a mailbox on your domain, free with WebJi® shared hosting, on Zoho Mail's free tier or on Google Workspace. Then point the domain's MX records at that provider, publish one SPF record, enable DKIM and add a DMARC record at p=none. WebJi® email packs start at ₹504 a mailbox a year.
For Indian businesses moving from a free Gmail or Yahoo address to name@yourbrand.in, whichever provider they choose.
knowledge
- Read time
- 5 min
- Sections
- 7
- Updated
- 14 Nov 2026
- Written by
- WebJi® team
Last editorial update: 14 November 2026. Prices follow the dated sources on this page; checkout confirms current charges.
Three ways to get business email on your own domain
You can get business email from the mailboxes bundled with your hosting, from a free tier such as Zoho Mail's, or from a paid suite such as Google Workspace. Whichever you pick, setup is the same four moves: create the mailbox, point MX at the provider, publish SPF, DKIM and DMARC, then add the account to your phone or Outlook.
- Hosting-bundled: mailboxes created in your hosting panel. WebJi® Webji Launch includes 10 email accounts and Turbo and Scale unlimited ones, at no extra charge.
- Zoho Mail free tier: up to 5 users on one domain, where Zoho offers it in your region.
- Google Workspace: Gmail on your domain, ₹3,240 per user per year for Business Starter through WebJi®, before 18% GST.
Skipping SPF and DKIM is the usual reason new business mail lands in spam, so do not stop after the mailbox exists. Dedicated business email hosting plans exist for teams that outgrow hosting mailboxes.
Option 1: create a mailbox in your hosting panel
In cPanel, open Email Accounts, click Create, choose the domain, type the address and a password, set a quota and save. Other panels, including WebJi®'s ControlPanel.Systems, have the same fields under their email section.
Read mail straight away in webmail (cPanel's Check Email link, or webmail.controlpanel.systems on ControlPanel.Systems accounts), or connect Outlook or a phone over IMAP with the full address as the username. The cPanel email creation guide walks every click, and POP3 vs IMAP explains which protocol to choose.
Hosting mailboxes share the website's disk and server, so a busy mailbox and a busy site compete for the same space. For more than a handful of people, separate mail hosting avoids that.
Option 2: Zoho Mail's free tier
Zoho Mail's free plan hosts up to 5 users on one domain with 5 GB each, 25 MB attachments and two-factor authentication (zoho.com, read 30 October 2026).[1] Zoho states the free plan may not be available in every region, so confirm it at signup before planning around it.
Add your domain in Zoho's admin console, verify ownership with the TXT record Zoho shows, publish Zoho's MX records, then set up SPF and DKIM. Accounts on Zoho's India data centre use zoho.in hostnames, shown in the DNS table below. The work takes under an hour; DNS changes can take up to 48 hours to reach every resolver.
Option 3: Google Workspace
Google Workspace puts the full Gmail interface, Drive and Meet on your domain, with a 14-day trial at no cost. Sign up, connect or buy the domain, create users and role aliases such as sales@ and info@, then verify the domain with the record Google shows.
Through WebJi®, Business Starter is ₹3,240 per user per year before 18% GST, with 30 GB of pooled storage per user (WebJi® billing, read 14 November 2026). Plan details are on Google Workspace plans.
DNS records for business email: MX, SPF, DKIM and DMARC
Publish the provider's MX records, exactly one SPF record, the DKIM key the provider generates, and a DMARC record that starts at p=none. Two SPF records on one domain invalidate both, so merge includes into a single record if you use more than one sender.
| Record | Google Workspace | Zoho Mail (India data centre) |
|---|---|---|
| MX | smtp.google.com, priority 1 | mx.zoho.in (10), mx2.zoho.in (20), mx3.zoho.in (50) |
| SPF (TXT on the domain) | v=spf1 include:_spf.google.com ~all | v=spf1 include:zoho.in ~all |
| DKIM (TXT) | Generated in the Admin console, usually at google._domainkey | Generated in the Zoho admin console with a selector you name |
| DMARC (TXT at _dmarc) | v=DMARC1; p=none; rua=mailto:dmarc@yourbrand.in | |
Google's sender guidelines require every sender to Gmail to have SPF or DKIM, and bulk senders (around 5,000 messages a day) to have SPF, DKIM and DMARC. Once a few weeks of DMARC reports show only your own servers, move the policy to p=quarantine. If messages still bounce, check the domain on an email blacklist and read what email spoofing is.
What business email costs in India
Hosting mailboxes cost nothing extra, WebJi® email packs start at ₹2,520 a year for five 5 GB mailboxes, and Workspace Starter is ₹3,240 per user per year, all before 18% GST. WebJi® figures were read from WebJi® billing on 14 November 2026.
| Route / plan | What you get | Price per year |
|---|---|---|
| Hosting mailboxes (WebJi® shared hosting) | 10 accounts on Launch, unlimited on Turbo and Scale, webmail included | ₹0 extra |
| WebJi® email, 5 GB per ID | 5 mailboxes × 5 GB, daily remote backup | ₹2,520 (₹504 a mailbox) |
| WebJi® email, 10 GB per ID | 5 mailboxes × 10 GB | ₹4,200 |
| WebJi® email, 25 GB per ID | 5 mailboxes × 25 GB | ₹8,100 |
| WebJi® email, unlimited IDs | Unlimited mailboxes × 10 GB, on cloud | ₹9,900 |
| WebJi® email, up to 4 TB per domain | Unlimited mailboxes sharing a storage pool | ₹14,400 |
| Google Workspace Business Starter | Gmail, Drive, Meet; 30 GB pooled per user | ₹3,240 per user |
| Zoho Mail free tier | Up to 5 users × 5 GB on one domain | ₹0 where available |
The first three WebJi® email plans are priced per five mailboxes, with extra seats added at checkout. A full breakdown with GST totals is in business email cost in India.
References
- Zoho (https://www.zoho.com/mail/pricing.html) — Zoho Mail pricing page (free plan for up to five users, select data centres). Read on 30 October 2026.
Figures about other companies on this page were read from the sources above on the dates shown; those pages change without notice. WebJi® is not affiliated with, and is not the support desk of, any company named on this page.
Frequently asked questions
How long does business email setup take?
Creating the mailbox takes minutes. The wait is DNS: new MX, SPF and DKIM records usually work within a few hours but can take up to 48 hours to reach every resolver. Lower the TTL a day before switching if the domain already receives mail elsewhere.
Can I keep my website at one host and email at another?
Yes. The website follows the A record and email follows the MX records, so they can point at different providers. Keep both in the DNS zone your nameservers use, and make sure the SPF record lists every service that sends mail for the domain.
Is Zoho Mail's free plan enough for my business?
Within its limits: up to 5 users on one domain, 5 GB each and 25 MB attachments. Once you need more users, more storage or support for migrating old mail, a paid plan from Zoho, Google or WebJi® is the next step.
Can I use Gmail with my custom domain for free?
Not as a hosted mailbox. A free Gmail account can send as your address through another mail server's SMTP, but the mailbox itself must live somewhere. Google Workspace is Google's paid way to host the domain's mail in Gmail.
Last editorial update: 14 November 2026. Prices follow the dated sources on this page; checkout confirms current charges.
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