Acceptable Use Policy (AUP)
The WebJi® Acceptable Use Policy bans seven classes of use on every hosting plan: malware and phishing, content illegal under Indian law including the IT Act 2000, sexual content involving minors, adult content where a plan forbids it, IP infringement, hacking resources and scams. Edge cases are judged by whether the use would implicate the platform.
For customers, resellers and anyone reporting abuse who needs to know what may run on WebJi® hosting.
Jaipur · IN
- In business
- 21+ yrs
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- INR + GST
Last editorial update: 14 November 2026.
Who and what the WebJi® Acceptable Use Policy covers
The Acceptable Use Policy binds every WebJi® hosting customer and every site or application hosted on their plans. It applies equally to shared, WordPress, VPS, cloud, dedicated and reseller plans, and to the sites a reseller hosts for its own clients, not only to the account holder's own pages.
- Customers: every WebJi® hosting account, whatever the plan.
- Content: every site and application running on those plans.
- Prospective customers: read this policy together with the Terms of Service before ordering.
Personal-data handling is covered separately by the privacy policy, and money questions by the refund policy.
What the Acceptable Use Policy prohibits
Seven classes of content and activity are not allowed on WebJi® infrastructure. They are listed below in plain language, with the examples the policy names.
| Class | What it includes |
|---|---|
| Malware | Malware in any form: distributing viruses, hosting phishing pages, exploit kits or command-and-control payloads. |
| Content illegal under Indian law | Including pirated software and media, and content violating the IT Act 2000 and criminal statutes. |
| Sexual content involving minors | Reported to authorities. Zero tolerance, no warning stage. |
| Adult content on shared infrastructure | Not allowed where plans do not permit it; check the plan terms explicitly. |
| Intellectual-property infringement | Hosting unlicensed copyrighted material and stores that enable counterfeiting. |
| Hacking resources | Bulletproof hosting for attacks, stresser or booter services, stolen-credential dumps. |
| Deceptive practices | Fake document generation, Ponzi and scam sites. |
How the AUP decides edge cases
A questionable use is judged by one test: would this content, if traced to WebJi® infrastructure, embarrass or implicate the platform? If yes, it is outside policy.
The policy does not publish separate clauses for every activity. Bulk marketing email and cryptocurrency mining, for example, have no dedicated clause; they are decided case by case against the same test. If your workload sits near the line, describe it to support@webji.services before you pay and the desk confirms in writing what your plan allows.
What happens when the Acceptable Use Policy is breached
The response depends on the class of violation: sexual content involving minors is reported to authorities with no warning stage, and every other case goes through the abuse desk.
- Sexual content involving minors
- Reported to authorities. Zero tolerance; no warning is given first.
- All other violations
- The abuse desk at support@webji.services reviews the report and contacts the customer on the ticket desk.
To have a specific case checked before it becomes a violation, open a ticket at the WebJi® ticket desk.
How to report abuse on a WebJi®-hosted site
Email support@webji.services with the site's URL and what you found. The inbox is read 24/7 in Hindi and English, with an average first reply under 60 minutes; phone +91 141 4941811 is answered in business hours only.
- Note the full URL and, where safe, a screenshot or the email headers of the phishing or spam message.
- Send them to support@webji.services with a one-line description of the problem.
- For an issue on your own account, open a ticket in billing instead so it is tied to the service.
Site owners worried about malware on their own pages can read what the "site ahead contains malware" warning means.
Frequently asked questions
Can I send bulk marketing email from WebJi® hosting?
The AUP publishes no bulk-email clause. Rather than guess, write to support@webji.services with your expected sending volume before you pay. The desk works 24/7 in Hindi and English and confirms in writing what your plan allows.
Is cryptocurrency mining allowed on a WebJi® VPS?
There is no mining clause. Mining is the kind of edge case the policy settles with its test: would this use, traced to WebJi® infrastructure, implicate the platform? Email the workload details before ordering and the desk confirms in writing.
Is adult content allowed on shared hosting?
Only where a plan's terms explicitly permit it. On shared infrastructure where the plan does not permit adult content, it is outside policy. Check your plan's terms before hosting it, and ask the desk if the wording is unclear.
Am I responsible for my reseller clients' sites under the AUP?
Yes. The policy covers every site and application hosted on a customer's plan, not just the account holder's own, so content your reseller hosting clients upload must also stay within it. Pass the AUP on in your own terms with clients.
Do I get a GST invoice under the same account the AUP covers?
Yes. Every purchase and renewal on the account receives a GST invoice with WebJi®'s GSTIN, and hosting prices are quoted exclusive of 18% GST, so registered businesses can claim input credit as applicable.
Last editorial update: 14 November 2026.
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