WebJi® Privacy Policy
The WebJi® privacy policy explains how Webji Hosting Pvt. Ltd. handles the profile, billing, support and service data in customer accounts. You can request a machine-readable copy, correct your name, contact or GSTIN, and ask to delete data that tax law does not require WebJi® to keep, through the client area or a support ticket.
For WebJi® hosting, domain and service customers who want to know what personal data the company holds, why it holds it, and how to access, correct or delete it.
Jaipur · IN
- In business
- 21+ yrs
- Reply time
- <60 min
- Clients
- 12K+
- Billing
- INR + GST
Last editorial update: 14 November 2026.
Who the WebJi® privacy policy covers
The WebJi® privacy policy covers every customer of Webji Hosting Pvt. Ltd., whether the account was opened on webji.in or in the billing client area. The company runs client accounts, billing and hosting from India, and this policy is the plain-language record of how it handles the personal data those services create. It is written for customers and site owners.
- Hosting: shared, VPS, dedicated and reseller hosting.
- Domains: domain registrations.
- Services: design and SEO services.
WebJi® is Webji Hosting Pvt. Ltd., formerly B4UIndia, hosting since 2005, with the WebJi® brand since 2018. This page states the practice in plain language; the terms of service carry the contractual layer, and both travel together.
What personal data WebJi® holds in your account
Four kinds of data sit in a WebJi® account: profile, billing, support and service data. Each is listed below with what it contains.
| Data type | What it contains |
|---|---|
| Profile data | The name, contact details and GSTIN on your client-area record |
| Billing data | The invoices and payment records your account generates |
| Support data | The tickets and emails you send, in Hindi or English |
| Service data | The files, databases and mailboxes your hosting plan stores |
How WebJi® uses your personal data
WebJi® uses account data to run the services you bought and to meet its tax and legal record-keeping duties. Nothing in this policy describes a marketing-list use.
- Provisioning and renewing plans.
- Sending invoices and payment reminders.
- Answering tickets in Hindi or English.
- Meeting tax and legal record-keeping duties.
Who controls the data on your hosted website
You own your website's data; WebJi® processes it on your instructions as a data processor. For hosting data you stay in charge, and the DPDP compliance guide explains that fiduciary-versus-processor split in detail.
The company does not publish a vendor list. Email support@webji.services for the specifics before you rely on one.
Cookies on WebJi® pages and the client area
Yes, WebJi® pages set cookies: the live-chat widget, the traffic counter and the client-area sign-in each use one. Your browser can block or clear them without touching your account data.
| Source | Purpose |
|---|---|
| Tawk.to | Live-chat widget |
| Yandex Metrika | Traffic counter |
| Client area | Session cookie set when you sign in |
Your privacy rights and the route to use each one
The policy gives you four rights — access and portability, correction, erasure and grievance redressal — each with a stated route. Most requests start in the client area or a support ticket.
| Right | What you can do | Route |
|---|---|---|
| Access and portability | Request a copy of your account and billing personal data; delivery is in a machine-readable format | Client area or support ticket |
| Correction | Fix inaccurate details (name, contact, GSTIN) | Client area profile screen, directly |
| Erasure | Request deletion of data not required for statutory retention | Client area or support ticket |
| Grievance redressal | Escalate to the grievance officer; DPDP-framed responses target acknowledgement within days, not weeks | Grievance officer named in the contact details |
Sign in through the client area login to download data or edit your profile.
How long WebJi® keeps personal data
Billing records stay for the period tax law mandates; hosting data — the files, databases and mailboxes on a plan — goes when the service ends. The policy does not print a day count, because the window depends on the record type.
How to contact WebJi® about personal data
Email support@webji.services; the desk reads it 24/7 in Hindi and English, with an average first reply under 60 minutes, so a data request does not wait for the weekend. Phone +91 141 4941811 reaches the Jaipur office during business hours.
The registered office is Shop #27, Ajmer Road, Tagore Nagar, Jaipur 302021. Invoices are in INR and show 18% GST.
Frequently asked questions
Will deleting my data also delete my invoices?
No. Erasure covers data that statutory retention does not require. Billing records that tax law requires are kept for the mandated period, while hosting data goes when the service ends. Request erasure through the client area or a support ticket.
In what format will I receive a copy of my data?
In a machine-readable format. The copy covers your account and billing personal data, and you request it through the client area or a support ticket at support@webji.services.
Does WebJi® add my email to a marketing list?
The policy describes no marketing-list use. Your contact details are used to provision and renew plans, send invoices and payment reminders, and answer your tickets in Hindi or English.
If I block cookies, will my hosting account stop working?
Blocking or clearing cookies does not touch your account data. The client area does set a session cookie when you sign in, so blocking that one cookie means you will not stay signed in.
Who do I escalate to if a privacy request is not resolved?
The grievance officer named on the contact page. DPDP-framed responses target acknowledgement within days, not weeks. Start with support@webji.services, then escalate if the reply does not settle the request.
Last editorial update: 14 November 2026.
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