WordPress Backup Service
The WebJi® WordPress backup service copies a site's database and full file tree on a schedule, stores them outside the hosting account, and restores them on request even when wp-admin will not load. Backup.Help with 200 GB costs ₹1,300 a month or ₹13,000 a year before 18% GST; managed plans start at ₹7,000.
For WooCommerce stores, publishers and agencies that cannot afford to lose a week of orders, posts or client work.
Jaipur · IN
- In business
- 21+ yrs
- Reply time
- <60 min
- Clients
- 12K+
- Billing
- INR + GST
Last editorial update: 14 November 2026. Prices follow the dated sources on this page; checkout confirms current charges.
What does the WordPress backup service do?
The WebJi® WordPress backup service copies a site’s database and its full file tree on a schedule, stores the copy outside the hosting account, and has the team restore it when an update, hack or deletion breaks the site. You do not need a working wp-admin for any of it.
Both halves must be captured in the same run. A database-only copy loses the media library; a files-only copy loses posts, orders, users and settings.
| Part | Where it lives | What you lose without it |
|---|---|---|
| Database | MySQL tables, usually prefixed wp_ | Posts, pages, WooCommerce orders, users, settings |
| Uploads | wp-content/uploads | Every image, PDF and media file |
| Themes and plugins | wp-content/themes and /plugins | Design, customisations and licensed add-ons |
| Core and config | WordPress root, wp-config.php | Database connection and security keys |
Who needs a managed WordPress backup?
Buy it when a week of lost orders, enquiries or content would cost more than the plan — typically WooCommerce stores, content sites that earn from traffic, and agencies maintaining client sites.
- WooCommerce store: orders written every hour need a daily copy at minimum.
- Publisher or blog: years of posts and images that cannot be rewritten from memory.
- Agency: many client sites where one failed plugin update becomes your emergency.
- Owner relying on a plugin: a backup plugin writing to the same disk fails with that disk.
Server-side WordPress backup vs a backup plugin
A plugin backup runs inside WordPress, so it needs a working site, enough PHP memory and a request that does not time out; a server-side backup runs outside WordPress and keeps working when the site is broken. On a large WooCommerce site, plugin jobs often fail silently into a log nobody reads.
| Question | Backup plugin | WebJi® service |
|---|---|---|
| Needs wp-admin to work? | Yes, for setup and most restores | No |
| Affected by PHP timeouts? | Yes, on large sites | No, runs at server level |
| Where copies go | Often the same disk unless configured | Outside the hosting account |
| Who restores | You | The WebJi® team, on request |
If you prefer to run it yourself, the WordPress backup plugin comparison covers UpdraftPlus, BlogVault, Jetpack VaultPress, WPvivid and Duplicator.
How much does WordPress backup cost?
The Backup.Help app with 200 GB costs ₹1,300 a month before 18% GST, or ₹13,000 if you pay for the year; managed support plans with remote backup start at ₹7,000 a month. Two years of Backup.Help on annual billing total ₹26,000 before tax.
| Plan | Storage | Price (₹/mo) | Suits | Order |
|---|---|---|---|---|
| Backup.Help App + 200 GB | 200 GB, automatic backups | 1,300 | One or a few WordPress sites you manage yourself | Order Now → |
| Managed Support — 10 queries | 200 GB remote backup + managed server care | 7,000 | A business site with no in-house admin | Order Now → |
| Managed Support — 25 queries | 500 GB remote backup + managed care | 11,000 | A busy store or several sites | Order Now → |
| Managed Support — 50 queries | 500 GB remote backup + managed care | 20,000 | Agencies with frequent change requests | Order Now → |
Live pricing from billing.webji.in. Backup.Help is also billed at ₹3,900 a quarter or ₹13,000 a year. GST at 18% is added at checkout.
A site larger than the plan’s storage, or a one-off restore of a site WebJi® does not host, is quoted by email: send the domain and size on disk to support@webji.services.
From order to the first WordPress backup
Onboarding takes four steps, and the first full copy runs as soon as access is confirmed.
- Order: on billing.webji.in, or email the domain and approximate size on disk.
- Share access: WordPress admin, or cPanel if the site cannot log in.
- Agree schedule and retention: confirmed in writing — daily is the usual start for a store, weekly for a brochure site.
- Check the first archive: its size should be close to your files plus database, not a few megabytes.
Ask for one test restore into a separate folder in the first month. The WordPress restore walkthrough shows what that involves in cPanel and phpMyAdmin.
What the WordPress backup plan does not cover
The plan covers the WordPress site only: it does not back up mailboxes or DNS, remove malware, or speed the site up.
- Email: Outlook, IMAP or cPanel mailbox data needs a separate mail backup.
- Security: malware cleaning and audits are the WordPress security service.
- Speed: caching and Core Web Vitals work is the WordPress speed optimization service.
- Servers: whole VPS or dedicated machines belong under VPS server backup or server backup solutions.
One trap catches many owners: restoring a hacked site to a copy taken after the break-in restores the backdoor too. Clean the site first, or restore to a date before the intrusion.
Frequently asked questions
Can a site be restored when wp-admin shows a white screen?
Yes. The restore works from server and storage access, not from the WordPress dashboard, so a white screen, a fatal plugin error or a locked login does not block it. Email the domain and the date and time you want restored.
How far back can a WordPress restore go?
As far as the retention window agreed at signup. It is set per site because a store that needs last Tuesday and a blog that needs last quarter buy different windows; the choice is confirmed by email before the first run.
What should I tell the team when I request a restore?
The domain, the date and time to return to, and whether anything newer must be kept. Restoring the database rolls every post, user and WooCommerce order back to that moment, so export recent orders first if the shop kept trading after the fault.
Does the service work for WordPress sites hosted elsewhere?
It can, with server or cPanel access to that host. Sites outside WebJi® hosting, and one-off restores, are quoted by email after you send the domain and size on disk.
Last editorial update: 14 November 2026. Prices follow the dated sources on this page; checkout confirms current charges.
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