Website maintenance services
Website maintenance at WebJi® is a monthly retainer for an existing site: software updates, offsite backups with a restore test, certificate and login checks, and a stated content-edit allowance. No package price is printed — every retainer is scoped and priced by written quote, and the invoice adds 18% GST.
For owners of a live business site who need updates, backups and fixes handled every month without hiring in-house.
Jaipur · IN
- In business
- 21+ yrs
- Reply time
- <60 min
- Clients
- 12K+
- Billing
- INR + GST
Last editorial update: 15 November 2026.
What a WebJi® website maintenance retainer covers
Website maintenance at WebJi® is the recurring work that keeps a live site updated, backed up and recoverable — sold as a monthly retainer whose task list is fixed in a written quote. The quote, not a package label, is what binds the scope: each retainer names the jobs, the frequency and the exclusions before month one begins.
| Task | What it means in practice |
|---|---|
| Updates | Core, plugin, theme or application dependency updates, applied after a backup is taken |
| Backups | Copies stored off the live account, plus a restore test named in the quote |
| Checks | Certificate expiry dates, login protection, and a look at forms that take orders |
| Content edits | A stated monthly allowance, not an unlimited redesign |
| Monitoring | Watching the site and reporting, scoped by the quote |
Hosting renewals, domain renewals and new feature builds sit outside the retainer unless the quote adds them. Backup depth for WordPress sites is described on the WordPress backup service page, and hardening beyond the retainer is the WordPress security services offer.
Who needs a maintenance retainer — and who does not
A retainer pays when a site changes every month or takes orders; it wastes money on a brochure that has not been edited since launch. The decision follows the site's change rate and risk, not its size.
- If the site sells or books, then maintenance is close to mandatory, because a broken checkout or expired certificate costs revenue daily.
- If plugins or a CMS update monthly, then someone must apply and verify those updates — the retainer is that someone.
- If the site is a static brochure, then a quarterly check or on-demand fixes are cheaper than a monthly plan.
- If you edit content weekly yourself, then buy the edits-and-backups scope, not the full monitoring scope.
Most retainer clients arrived with sites another company built — WebJi® maintains existing sites regardless of who made them, after an onboarding audit maps versions, plugins and backup state.
How website maintenance is priced in India
WebJi® publishes no monthly maintenance package price on this page — retainers are scoped per site and priced by written quote, invoiced in INR with 18% GST. Honest maintenance pricing follows the work: two hours of edits a month is not ten, and a store with nightly orders is not a brochure.
- Send the URL, platform and task list through the contact page or support@webji.services.
- Receive a written quote naming inclusions, exclusions, the edit allowance and the response window.
- Approve before month one; the invoice adds 18% GST, and renewal terms are stated up front.
Market cost comparisons stay with the guides — website maintenance cost in India and WordPress maintenance cost in India — because their bands describe the market, not your site. The figure that binds WebJi® is the quote. One-off fixes can also be quoted per job when the pattern of work does not justify a retainer.
WordPress and WooCommerce maintenance vs custom PHP and .NET apps
The word "maintenance" names two different jobs: update-and-verify on a WordPress site, patch-and-deploy on a custom application. A retainer quote says which one you are buying, because the skills, access and risks differ.
| Dimension | WordPress / WooCommerce | Custom PHP / .NET |
|---|---|---|
| Usual change | Core, theme and plugin updates | Application code and framework patches |
| Main risk after a change | A plugin breaks checkout or mail | A deploy needs a rollback plan |
| Quote must name | Plugin budget and content hours | Repository access and who may deploy |
| Routine extras | Comment spam and form checks | Dependency and certificate audits |
Response times for downtime, malware and broken checkouts
No minute count for downtime, malware cleanup or a broken checkout is promised on this page — those response windows live in the written quote for your site. What is published and staffed around the clock is the support desk itself: email support@webji.services answers 24/7 in Hindi and English, with an average first reply under 60 minutes. A first reply is not a fix; the fix follows the quoted window.
| Event | What is promised, and where |
|---|---|
| Site down | Response window named in the quote, not on this page |
| Malware cleanup | Scoped in the retainer quote, or quoted as its own job |
| Broken checkout | Treated as urgent only if the quote says so |
| Email to support@webji.services | 24/7, Hindi and English, published average first reply under 60 minutes |
| Office phone +91 141 4941811 | Jaipur office line, business hours — not the 24/7 channel |
The 99.9% uptime target on hosting plans and any money-back wording on a hosting plan are separate promises; neither is a maintenance response time. If performance rather than breakage is the worry, the website speed optimization service is the matching offer.
Onboarding an existing site onto maintenance
Onboarding takes the live URL, the platform and a least-privilege access plan, and ends with your approval of the quoted scope before any monthly work starts. WebJi® has run hosting since 2005 and serves 12,000+ clients, so the audit that opens a retainer is routine work, not a special project.
- Send the basics: URL, platform and the tasks you want covered.
- Audit: versions, plugins, backup state and certificate dates are mapped before the first month.
- Approve the quote: inclusions, exclusions, edit allowance and response window in writing.
- Grant least access: only what the work needs — never a personal password in an open thread.
A hosting move alongside maintenance is a separate request, subject to terms and approval. Sites on other hosts can usually be maintained where they are; ask in the same thread as the quote.
Frequently asked questions
What does a WebJi® maintenance retainer include?
The monthly work your site needs to stay healthy — updates after a backup, offsite backups with a restore test, certificate and login checks, and a stated content-edit allowance. The exact list is written in your quote, including what is excluded, before month one begins.
How much does website maintenance cost per month in India?
WebJi® quotes maintenance per site instead of publishing package prices, because a WooCommerce store and a five-page brochure are different jobs. Send the URL and task list, receive a written quote in INR, and the invoice adds 18% GST.
Do you maintain sites built by other companies?
Yes — most retainer clients arrived with existing sites. The onboarding audit maps the CMS or application versions, plugins and backup state first, so the quote reflects what the site actually needs rather than a generic care label.
Can I buy one-time fixes instead of a monthly retainer?
Yes. Single tasks are quoted per job, which suits a site that rarely changes. When one-off requests start arriving every month, moving to a retainer is usually cheaper and keeps the update history in one place.
Does maintenance include new features or a redesign?
No. Maintenance keeps the existing site healthy; new features, redesigns and migrations are quoted as separate projects. The retainer quote states this exclusion explicitly so the boundary is agreed before work starts.
Last editorial update: 15 November 2026.
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